But when I'm home, I don't think about work. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? You can consider improving this response by explaining why. Our date tracking prior to 2019 was not accurately kept. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. ", "Delivering bad news to a patient is very difficult. Do you consider yourself a compassionate person? In a positive tone, discuss how you made the situation work! You can enhance this response further by also sharing what you did to build team morale and try to maintain a healthy work/life balance in the face of increased workloads and long hours. ", "I am happy with what I do as a pharmacy tech. While there was no injury, I was required to report the fall to our safety team and I did so immediately. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. I love working with like-minded people who set challenging goals for themselves. I am looking forward to getting into the routine of a career again. Just like when I fill, I make sure the bottles are organized and in their place.". Did your team learn how to effectively use PPE and successfully protect themselves and their patients? Your interviewer would like to know how your communication skills have benefited your team in the past. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. I recently attended a pediatric trauma course that really opened my eyes to new techniques I could use in our emergency room. I take the time to listen and reflect back to ensure that I am providing the best care possible. Did you consider that the patient's physical pain or feeling ill would make his temper short? In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. New hires were appreciative of learning one on one. You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Excellent! After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. We had a lot of concerns with patients not showing up for appointments when expected. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. I took these methods and incorporated them into our setting. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance. In addition to this podcast, I also subscribe to a couple of industry blogs. We also raise chickens and goats and have a couple of horses as well. ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. Discuss the ways that you would build strong and healthy relationships if hired. I have been responsible for maintaining supplies on the general surgery ward for five years. Learn more about your rights and protections related to the No Surprises Act (HR133) that protects you against surprise medical bills and gives you the right to receive estimates under the new regulation. We did that twice a week, and it completely solved our scheduling problem. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. This sounds like a very collaborative workplace. Kaiser Permanente is 100% focused on the service that they provide to their patients. 3.2 (5 reviews) Term. There is a balance between allowing normal emotion and allowing it to impact your work. Every person I care for has a story. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. Discuss with the interviewer what you would expect for compensation if offered this position. "Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. Know peds RSV scenerio : it's big now on the news . Excellent! Is this something junior staff can be involved in? ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. Would it ensure efficient workflows or more timely responses to other departments? I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. These relationships are created from the ground up. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. Wonderful! I strive for perfection too often, which causes unnecessary stress for myself. Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. 3. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. Sign In. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. I make sure to practice empathy. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. ", "I have the basic procedural skills for this team position. Very good answer! A career in healthcare can be emotional at times; however, I choose to focus on the positives. Healthcare is not a place for gimmicks because health is precious and irreplaceable. I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. If I promise any follow-up to my students, I do so in a timely manner. They want to know that your passions align well with what Kaiser Permanente is offering. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. It is not the ideal situation, but I have always adjusted for the good of the team. No matter what role you're interviewing for at Kaiser Permanente, you will likely face some stressors in the day-to-day activities of the job. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. It sounds as though you do everything possible to ensure your patients are set up for success. As we met for brainstorming and solution ideas, we realized that our new process decisions would affect many other departments. I make sure the on hands are right for the computer to order what's on auto order. ", "I believe in volunteering in the community where you live. I've had a lot of success by focusing on building a reputation for consistency and follow-up. There was not a formal method of teaching IR PAs. I believe that, if asked, my colleagues and supervisor would say the same about me. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. I understand and agree that Kaiser Permanente may verify any and all information that I provide. I want to relax, read a book, meditate, go out with my friends or take my mom to eat at a good restaurant and enjoy my day off to come back to work recharged.". Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. Any hiring authority should feel comfortable putting you in front of their valued customer base. In leading this project, I gathered a diverse team around our clinic that went through a rigorous process of defining the problems and creating solutions to those issues. We utilized verbal communication and a team-based messaging app on our phones throughout the two-week period. I'd be curious to hear if your department had any needs in this area. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. It sounds like you have the experience the interviewer would be looking for. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. There are no other roles for that position". If I were to be offered this position, I would look forward to bringing these services to this area as well. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. I cannot take on every step of a project all of the time. ", "Do my job and do it right. I am a very hard worker who is eager to become a team member with Kaiser.". This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. ", "I am happy to hear that Kaiser Permanente values long-term relationships. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. Deadline: October 5, 2022. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. ", "No problem. If possible, avoid extreme responses that include speaking negatively of others or naming people. I also keep myself open to my colleagues so that they can know and understand me better as well. Talk about the importance of a diverse team and give examples of a time where you thrived in this type of environment. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. Once developed, I researched and put out contact to users of the systems and we saw a great response rate to the survey. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. I would need to be trained in the new procedures. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. I had 2 interviews with kaiser received and offer within a week. I get along well with others and work well as a team.". ", "I would describe myself as a hard worker. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. You are showing the interviewer that you are highly capable in either situation. Unfortunately, the sales have shut down. My youngest daughter is involved in volunteering. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. Talk to your interviewer about continuing education you have participated in recently, any conferences you regularly attend, or any seminars you have taken in your field. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. You've done well by answering diplomatically. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. I'm happy to answer any questions you have. If I am unable to understand a team member's personality, I try to be professional and interact in a courteous manner.". If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. ", "I'm a bit of a nerd. However, it can inhibit my ability to grow. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. Dental benefits. Depending on the role you are interviewing for at Kaiser Permanente, a majority of the work could be in a team-based environment. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. Strong communication skills are required to be an active leader. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. You'll quickly find that I am capable to perform this job with the highest of abilities despite not having the required five years of experience. My approach is to tune out the negativity and try to figure out why the personality is difficult. Upon first taking the call, the patient was name calling and yelling. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. Did you consider how leaving AMA would impact his health and well-being? I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". By consistently rejuvenating in this way, I can give even more energy when I am at work. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". The staff wanted to start double-booking patient time slots. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. Behavioral 2. ", "The people on the frontlines of a business are vital to the success of any organization. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team.
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