If theres a chance a lot of items are out of stock or need substitutions, that can be a ratings danger. What it means to be an independent contractor for Doordash and the realities of self employment. If youre in danger of crossing that 4.2 deactivation line, or you feel you need to make Top Dasher but youre just short of the 4.7 mark, asking for a rating may help you. Another question you can ask is, would the customer like a knock at the door when the contactless delivery is completed? My non-corporate-speak ratings would say: 1 Extremely bad service. Theres rarely anything to be gained by calling them out or getting nasty with them. Be considerate of the customer in where you place the food. I dont write this to excuse any of that. As easily as it started coming in, it can drain right back out given time. Thank you for your continued efforts to serve customers on the DoorDash platform. Get started using our DoorDash sign up link here. How can Customer ratings impact our earnings? ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle} The bottom line is, customer rating doesnt matter that much unless youre in danger of it impacting you. Review this company. Dashers are not employees, however you can have your contract deactivated if you don't do what you've agreed to do, which is deliver the items in a satisfactory manner. Getty. Sometimes people mistakenly believe that were paid more on a given delivery. The customer wants the food left where they can pick it up. I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time. Understanding the Pay Model, Is Doordash Self Employment? This is part of our Doordash Delivery Driver series. 1.0. This is the downside of working for a computer rather than a human A human would pat you on the back and tell you what a good job you were doing and tell you not to worry that you always have a job as long as they are in business. I have been a Dasher for over 3 and a 1/2 years and I have almost 9,300 deliveries to date. Everyone gets them. Will I need a doorcode to get in?. So if your newdont sweat it. It could simply be a matter of laziness, not considering it a priority in their day-to-day work life and a matter of simply not caring. How is this a good system? Consider the type of food, traffic conditions, and how the distance will impact the quality of the food. 11 Effective Strategies to Improve Doordash Customer Rating, How Do Customer Ratings work with Doordash. I'm sure I'm not the only Dasher out there that has been battling this issue, but I am getting sick and tired of customers that purposely give you a bad rating in order to gain free food or, do it for kicks because their life is so miserable. This video discusses the new rating category and why the rating system is unfair . It may be difficult to do depending on your area but doing it late at night while sitting in the restaurants parking lot has never failed for me so far. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/Something may be turning people off are you making eye contact and thanking them? There are big swings when you only have a few ratings. But it may also be the best way to keep your customer ratings up. View all DoorDash reviews. His base pay ended up at. A long delivery makes that harder to do. Doordash Taxes Made Easy: The Complete Guide for Dashers by a Dasher. The perfection required is disheartening, like the Ziosk stories. Not providing the ability to challenge issues with this critical rating is ludicrous. .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} They can also tell if they dont want you to knock or ring the doorbell. 11 Best Ways to Improve Customer Ratings on Doordash, Top Dasher gives you the ability to Dash Now at any time, the best way to make the most on Doordash, TikTok videos where Dashers have shown memes they send to customers, accessory you have to make your Doordash deliveries profitable, What you need to know as a Doordash delivery driver. The stratospheric expectations for these scores can encourage lobbying strictly for the benefit of the rating, i.e. Your Dasher rating can refer to a lot of things. Review this company. Employers / Post Job. Customers can see right through that kind of thing. The introduction to the Doordash Delivery Series: An overview of all the things involved with delivering for Doordash as an independent contractor. So the customer gives the food high ratings (5 stars) and the delivery gets a lower rating. Provide good customer support as a Doordash driver and that goes a long way towards better customer reviews. However, I think it does two things that can hurt you: But dont overdo it. Treat this like youre running a business (you are). When youre trying to explain a potential problem, it can actually make the customer more likely to look for a problem. ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px;text-align:left;margin-right:28px}._2iNJX36LR2tMHx_unzEkVM{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex}._2iNJX36LR2tMHx_unzEkVM ._24r4TaTKqNLBGA3VgswFrN{margin-left:6px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} Focus on what you can control. These include the following: "Extremely" Late Orders. Grubhub, DoorDash hit with lawsuit for 'deceptive and unfair' practices in Chicago. Whether you believe a rating is unfair or inaccurate, it is important to understand the steps you can take to have it reviewed and potentially removed. Messaged her back I confirmed it's there and I'm on the way! Whats the spot thats easiest for the customer to reach? Upload your resume. DMCA Copyright 2020 The Rideshare Guy. The purpose of communication should be to help you complete your delivery in the best manner possible. This isnt corporate America where you get an additional 1% raise if your year end review is a 5 instead of a 4. Unfair scoring system . This is part of a series of articles called the Doordash Delivery Driver series: Everything you need to know about being a Dasher in the United States. Use language that states that youre working to get their order to them in the best condition possible. DoorDash. Unfortunately, things happen as Doordash drivers that can threaten our customer rating. I have reported things like this in the past but ONLY when items are missing. I also know how to take responsibility for my actions if my performance were to be subpar. Tap the menu, then click on Ratings. Following the instructions given to you shows the customer that you respect them and their wishes. You should be able to challenge them. Review this company. Finally, the rating system is imbalanced and hurts delivery drivers. You can read more about my affiliate policy here. Who in the fuck cares about any of these ratings? You arent going to teach them a lesson and you wont change how they do things. I know the idea is to deflect criticism if the restaurant screws the order up. The card will earn 4% cash back per dollar spent on . 9 Most Important Doordash Accessories, Tool & Gear for Dashers (2022). So focus on the benefits and try not to worry because it's super hard to lose your job due to customer rating. The insiders with lots of ownership in the company already sold their stocks at the top before they crashed. Could this help someone else? If youve received more than 100 ratings, its the average of the last 100 ratings. All Rights Reserved. Design by SFWP. If there are things that may create issues on the delivery, let the customer know. DoorDash has an extensive deactivation policy that outlines all the contract violations and other actions that may lead to deactivation. DD and all the other apps are less-than-barebones companies who will only escalate matters that cause them negative viral publicity or money. If you take shop and deliver orders, know the locations that make it. Theres a problem in the broadness of the question. The order may be an hour late by the time you get it. All they care about is, the delivery didnt go well. This is why monitoring your reputation is so important. How is it that a customer can give one address but when you get there to deliver it and they arent there and you call them they tell you they are 4 miles away at another address then get attitude with you when you tell them you cant deliver it to that address they are allowed to rate you bad. Any knucklehead can exert a modest amount of effort and soar above the Dasher minimum. And then there are those who are just jerks. But as far as the customer is concerned, the delivery was late. In addition to this, Drive orders, orders that are placed by the restaurant that originate on the restaurant's order platform, do not generate a rating for the driver. It was a McDonald's order. You can no longer reach a representative. Company reviews. You can over-communicate and actually increase your chance of a bad review. Dashers and other delivery drivers, do you agree with Dash that ratings could be better, or do you like them the way they are now? There are two things to be aware of in particular. How to Become a Doordash Driver (2022): What You Need to Know. I believe this is the most important issue issue that doordash needs to finally address for their Dashers. If you were delivering to a friend or family member, how would you do things? If the customer does not give you a perfect 5, your ratings go down. Can support do anything about it? Even when the customer is wrong, they think theyre right. @keyframes _1tIZttmhLdrIGrB-6VvZcT{0%{opacity:0}to{opacity:1}}._3uK2I0hi3JFTKnMUFHD2Pd,.HQ2VJViRjokXpRbJzPvvc{--infoTextTooltip-overflow-left:0px;font-size:12px;font-weight:500;line-height:16px;padding:3px 9px;position:absolute;border-radius:4px;margin-top:-6px;background:#000;color:#fff;animation:_1tIZttmhLdrIGrB-6VvZcT .5s step-end;z-index:100;white-space:pre-wrap}._3uK2I0hi3JFTKnMUFHD2Pd:after,.HQ2VJViRjokXpRbJzPvvc:after{content:"";position:absolute;top:100%;left:calc(50% - 4px - var(--infoTextTooltip-overflow-left));width:0;height:0;border-top:3px solid #000;border-left:4px solid transparent;border-right:4px solid transparent}._3uK2I0hi3JFTKnMUFHD2Pd{margin-top:6px}._3uK2I0hi3JFTKnMUFHD2Pd:after{border-bottom:3px solid #000;border-top:none;bottom:100%;top:auto} This sucks! With these observations fresh in my mind, I was ready to provide feedback. Start of main content. Stretching the limits of my MS Paint skills, heres an example: Doesnt this make sense? ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} The reason I would do it that way is, it puts it in a way that considers the customers first. This guide will walk you through the process of disputing a rating, from gathering evidence to contacting DoorDash customer support. Everything else is in their view unimportant. :) 10 minutes later I got a message. I know, were not required to. Customers can grade us on how we did, using a five star system. DoorDash DoorDash Employee Review. How can we raise our customer ratings? Some Dashers feel they make more money because of using them. However, because of that I leave instructions NOT to knock. However, in most cases the best course of action is to contact Dasher support in those situations rather than confront the customer directly. Press question mark to learn the rest of the keyboard shortcuts. The bag was sealed. It indicates the ability to send an email. I've fallen as low as 4.85 when one week I got three one stars for reasons I still don't know. Dont gross them out. RSG contributor, Ready to sign up for DoorDash? DoorDash makes it easy for guests to find and order food from you, but they also become a third party in your overall guest experience. Even if shift and store managers consider them into proper context, managers and directors up the chain of command can rely on them as an easy metric to track. Doordash has to remove it and you'll get a rating of 4.9-5 again. Shop and deliver is becoming more common on Doordash. 1 review of DoorDash "I ordered food from McDonald's and received the burgers, chicken nuggets, and drinks but the 3 orders of fries were missing. DoorDash has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food . You know how they say the customer is always right? We work very hard out here everyday. We can impact the customer's perception of the service we provide. Unfortunately customer's aren't aware of how harmful the rating system is for drivers and how negative ratings can affect you income potential. Sometimes sending a meme via text can lighten the mood with the customer. There are a lot of reasons people dont tip. Good article. Job culture. I have reported it to Door Dash support numerous times over the last month, and was assured that my grievances would be elevated to a supervisor. Even the passive aggressive forms of asking for a tip (all tips are appreciated) are risky. Posted on Published: November 11, 2021- Last updated: August 10, 2022. Job work-life balance. A customer rating that drops below 4.2 could cost you your ability to Dash. Hot food can get cold. Types of DoorDash Contract Violations. A heads up and assurance that youll be on your way as soon as its ready can make a difference. So if you have 4.55 and the customer thinks 4 out of 5 stars is good, they just brought your 4.55 down. I knew who it was. Stay up to date on all things rideshare, mobility and more! How Doordash insurance works and why most personal policies won't cover you when delivering. Were operating in systems where 4.6, 4.2 or anything below a perfect 5 threatens your job. People just want their food. Doordash Top Dasher Requirements, How it Works, What it Means? The only instructions I was given was leave at door at that's what I did! If theres any question at all, confirm with the restaurant that everything is there. Think about where you put the food on no-contact deliveries. And in fact, I personally will NEVER wear a Doordash shirt, because I am not a Doordash employee. Also it really only happened a few times but silly me thinking I had the right to protest not receiving items I paid for including the service charge and tip for the . There are two main types of DoorDash contract violations that you'll likely encounter as a Dasher. ._2cHgYGbfV9EZMSThqLt2tx{margin-bottom:16px;border-radius:4px}._3Q7WCNdCi77r0_CKPoDSFY{width:75%;height:24px}._2wgLWvNKnhoJX3DUVT_3F-,._3Q7WCNdCi77r0_CKPoDSFY{background:var(--newCommunityTheme-field);background-size:200%;margin-bottom:16px;border-radius:4px}._2wgLWvNKnhoJX3DUVT_3F-{width:100%;height:46px} Basically, anything less than a 5 can eventually lead to driver deactivation even though a 4 might be considered good! 3.3 out . Talked to support and they did nothing. But a computer just looks at what you do with a dispassionate eye. If the order amount thats presented to you is extremely low, it means the customer either didnt tip or the tip was very small. Instead, if I were to ask for a rating Id phrase it something like this: To help me serve you better next time, could you let me know how I did by providing a rating?. We look at Doordash driver qualifications and background checks. One thing I often do if communicating with the customer is add something like I see this is a no-contact delivery. Are there drinks on the order but dont seem to be any bottles in the packaging? However, the good news is if youre taking care of all the things that you can control, youll be in good shape. Most customers will never see your car, especially in an age of no-contact deliveries. ._1x9diBHPBP-hL1JiwUwJ5J{font-size:14px;font-weight:500;line-height:18px;color:#ff585b;padding-left:3px;padding-right:24px}._2B0OHMLKb9TXNdd9g5Ere-,._1xKxnscCn2PjBiXhorZef4{height:16px;padding-right:4px;vertical-align:top}.icon._1LLqoNXrOsaIkMtOuTBmO5{height:20px;vertical-align:middle;padding-right:8px}.QB2Yrr8uihZVRhvwrKuMS{height:18px;padding-right:8px;vertical-align:top}._3w_KK8BUvCMkCPWZVsZQn0{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-actionIcon)}._3w_KK8BUvCMkCPWZVsZQn0 ._1LLqoNXrOsaIkMtOuTBmO5,._3w_KK8BUvCMkCPWZVsZQn0 ._2B0OHMLKb9TXNdd9g5Ere-,._3w_KK8BUvCMkCPWZVsZQn0 ._1xKxnscCn2PjBiXhorZef4,._3w_KK8BUvCMkCPWZVsZQn0 .QB2Yrr8uihZVRhvwrKuMS{fill:var(--newCommunityTheme-actionIcon)} I am a responsible 61 year old man.I have worked for more than a few companies in my lifetime. Well talk about that in this article. One, bad ratings can make you ineligible for the Top Dasher program. Here too Dashers cannot see a customer's rating to avoid delivering to a jerk who consistenlty gives poor driver ratings. I spend all that time writing it and you didn't even get my point. The Rideshare Guy may be compensated if consumers choose to utilize the links located throughout the content on this site and generate sales for the said merchant. But the problem is, many customers dont rate drivers at all. I give my thoughts on what it's like delivering for Doordash after more than four years as a Dasher including pros and cons of delivering for Doordash. You have a higher chance that the order has been sitting around awhile by the time you pick it up. This idea was inspired by this Lyft policy. Youre crying for something so irrelevant. Forget about the customer raiting completely, it really dosent matter. View all DoorDash reviews. I sent a little greeting letting them know I was at McDonald's and would be on my way (I have since stopped even sending greetings) she messaged back "make sure they put the sauce" so I did ask them. Too often that just seems self serving. Two, it communicates I care about what Im doing. You can find your ratings in the Dasher app. Doordash sign-up bonus. However, I think a score recalibration and encouraging the customer to spend 10 seconds rating a customer will yield better results. Use insulated bags when appropriate. We look at questions to ask yourself when thinking about it and some tips to help you be successful if you do go all in. I get the indignation, I don't like bad ratings either but they are statistically negligible. Even though these ratings are highly subjective and often not taken seriously by customers, they could lead to decreased shifts or termination, causing anxiety among wait staff. "This isn't our order" I said very nicely "oh no I'm so sorry please call DD support and they will help you" I even copy and pasted the number for them1 hour later 1* I screen shot that whole conversation showing I was very professional, and I use the time stamp app (it shows the date time and address in the picture) showing everything. To maintain a safe and trustworthy community, any reviews that do not comply with DoorDash's Review Guidelines will be removed. The point I'm trying to make, is that you should not be responsible you should not be receiving negative ratings that you don't deserve. The thing to remember is, the customer doesnt care whos job it is. The DD app sucks. Order already late when offered. Thats because the only way to boost your ratings is to get positive ratings. Youve been gamified, my dude. DoorDash 4.4 (111) Write a review On-Demand Delivery and Pickup see alternatives Compare ( 2) App Info Pricing Features Reviews Alternatives Integrations DoorDash Reviews Overall rating 4.4 /5 111 Rating criteria Value for money Ease of use Features Customer support Likelihood to recommend 8.27/10 Reviews by rating 5 67 4 31 3 7 2 4 1 2 Job Security/Advancement. DD would need some kind of control to filter out inappropriate comments. A number of brokerages have weighed in on DASH. The good part of this is that a computer doesn't play favorites it doesn't give their buddy or a hot girl or guy the best orders it doesn't give them the best schedule it just does what it is programmed to do. I know it seems irritating and that it should be the restaurants job. Extremely Late Orders. He applied his thirty years experience managing and owning small businesses to treat his independent contractor role as the business it is. However, for others in oversaturated markets, Top Dasher gives you the ability to Dash Now at any time. A lot of things related to the delivery are outside our control. Theres an important lesson I learned a long time ago from reading Stephen Covey. I just do my job. Most large reputable companies will have an open door policy towards addressing grievances. On the Dasher side, we have the opportunity to rate our delivery experiences. If the customer feels like theres a risk, wearing a mask is respecting that feeling. His personal presentation was slovenly. Just never look at the customer raiting, it's not permanent. Is yours the white house with the Subaru in the driveway?. Extremely late orders are the most common violation you may receive. All public store reviews are subject to approval before publishing. If you dont like something about the customer, the order, Doordash, or about your day, keep that to yourself. The idea is that humor and memes can lead to more tips and better ratings. Dont put the food in front of an outward swinging door. You may be able to work around that, but it takes a bit more work. In order, those ratings include: Average Customer Rating. ._1EPynDYoibfs7nDggdH7Gq{margin-bottom:8px;position:relative}._1EPynDYoibfs7nDggdH7Gq._3-0c12FCnHoLz34dQVveax{max-height:63px;overflow:hidden}._1zPvgKHteTOub9dKkvrOl4{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word}._1dp4_svQVkkuV143AIEKsf{-ms-flex-align:baseline;align-items:baseline;background-color:var(--newCommunityTheme-body);bottom:-2px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap;padding-left:2px;position:absolute;right:-8px}._5VBcBVybCfosCzMJlXzC3{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;color:var(--newCommunityTheme-bodyText)}._3YNtuKT-Is6XUBvdluRTyI{position:relative;background-color:0;color:var(--newCommunityTheme-metaText);fill:var(--newCommunityTheme-metaText);border:0;padding:0 8px}._3YNtuKT-Is6XUBvdluRTyI:before{content:"";position:absolute;top:0;left:0;width:100%;height:100%;border-radius:9999px;background:var(--newCommunityTheme-metaText);opacity:0}._3YNtuKT-Is6XUBvdluRTyI:hover:before{opacity:.08}._3YNtuKT-Is6XUBvdluRTyI:focus{outline:none}._3YNtuKT-Is6XUBvdluRTyI:focus:before{opacity:.16}._3YNtuKT-Is6XUBvdluRTyI._2Z_0gYdq8Wr3FulRLZXC3e:before,._3YNtuKT-Is6XUBvdluRTyI:active:before{opacity:.24}._3YNtuKT-Is6XUBvdluRTyI:disabled,._3YNtuKT-Is6XUBvdluRTyI[data-disabled],._3YNtuKT-Is6XUBvdluRTyI[disabled]{cursor:not-allowed;filter:grayscale(1);background:none;color:var(--newCommunityTheme-metaTextAlpha50);fill:var(--newCommunityTheme-metaTextAlpha50)}._2ZTVnRPqdyKo1dA7Q7i4EL{transition:all .1s linear 0s}.k51Bu_pyEfHQF6AAhaKfS{transition:none}._2qi_L6gKnhyJ0ZxPmwbDFK{transition:all .1s linear 0s;display:block;background-color:var(--newCommunityTheme-field);border-radius:4px;padding:8px;margin-bottom:12px;margin-top:8px;border:1px solid var(--newCommunityTheme-canvas);cursor:pointer}._2qi_L6gKnhyJ0ZxPmwbDFK:focus{outline:none}._2qi_L6gKnhyJ0ZxPmwbDFK:hover{border:1px solid var(--newCommunityTheme-button)}._2qi_L6gKnhyJ0ZxPmwbDFK._3GG6tRGPPJiejLqt2AZfh4{transition:none;border:1px solid var(--newCommunityTheme-button)}.IzSmZckfdQu5YP9qCsdWO{cursor:pointer;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO ._1EPynDYoibfs7nDggdH7Gq{border:1px solid transparent;border-radius:4px;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO:hover ._1EPynDYoibfs7nDggdH7Gq{border:1px solid var(--newCommunityTheme-button);padding:4px}._1YvJWALkJ8iKZxUU53TeNO{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7{display:-ms-flexbox;display:flex}._3adDzm8E3q64yWtEcs5XU7 ._3jyKpErOrdUDMh0RFq5V6f{-ms-flex:100%;flex:100%}._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v,._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v{color:var(--newCommunityTheme-button);margin-right:8px;color:var(--newCommunityTheme-errorText)}._3zTJ9t4vNwm1NrIaZ35NS6{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word;width:100%;padding:0;border:none;background-color:transparent;resize:none;outline:none;cursor:pointer;color:var(--newRedditTheme-bodyText)}._2JIiUcAdp9rIhjEbIjcuQ-{resize:none;cursor:auto}._2I2LpaEhGCzQ9inJMwliNO,._42Nh7O6pFcqnA6OZd3bOK{display:inline-block;margin-left:4px;vertical-align:middle}._42Nh7O6pFcqnA6OZd3bOK{fill:var(--newCommunityTheme-button);color:var(--newCommunityTheme-button);height:16px;width:16px;margin-bottom:2px} Its a frequent topic in Facebook groups and message board conversations. As long as the pandemic is a thing, wear a mask. They got their food, they just want to eat. If theres a traffic issue, Ill give them a heads up and give them a reassurance. Lately, I have been the victim of some vindictive idiots giving me 1 and 3 ratings. If there appears to be a pattern of behavior for particular customers in giving these unfair ratings, then they should be warned and/or dropped from the platform for future ordering opportunities. (This is the average Dasher rating). Job security/advancement. DoorDash also has an appeal system for unfair ratings.
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