You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. 3 December 2014. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. These clinics provide patients with the opportunity to be reviewed by a senior doctor. Published Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. Russells Hall Hospital Let us know if this is OK. Well use a cookie to save your choice. the service is performing well and meeting our expectations. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. AEC/RAB (ext. Let's make care better together. If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. You can register to join the FutureNHS Collaboration Platform workspacehere. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. This meant that shortfalls were identified so that improvements could be made. We have 11 permanent physician associates and one rotational physician associate in our department. All the best and take care. We spoke with 22 members of staff of various roles and grades. Have you experienced something like this, here or elsewhere? There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. All the best and take care. Pensnett Road, Dudley, West Midlands, DY1 2HQ Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. Requires improvement The hospital trust said concerns related to Mitie's offices. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. Covid-19 Release of Information Call Line: 256-215-7461 []. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. I could not fault staff, very professional, and polite, a credit to your hospital. What's the least amount of exercise we can get away with? The service made sure staff were competent for their roles. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to They suggested I phoned 111. At least one standard in this area was not being met when we inspected the service and Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. The service provided care and treatment based on national guidance and evidence of its effectiveness. skip navigation Thank you so much to everyone that day. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. No rating/under appeal/rating suspended Patient Experience Team. the service isn't performing as well as it should and we have told the service how it must improve. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews B65 8DA, In Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. There are six bands within the monitoring system so this Trust had a relatively lower risk. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We saw and were told that staff were responsive and provided people with appropriate support. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Went here with my young daughter, to A and E, all staff were very helpful and kind. DY1 2HQ, Posted via we have taken enforcement action. Tell us what was good and what could be improved, say thanks or call for change We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. All the best and take care. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. We are continuing to monitor progress against these. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. Most staff were complimentary and shared examples of how they were supported by their managers and teams. After firstly being admitted with a cellulitis infection in my left leg financial benefits and cost savings for hospitals, and often for patients too. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. I was treated with so much dignity and respect that I left feeling supported and cared for. The service treated concerns and complaints seriously however, complaints were not always responded to within appropriate time frames or learning effectively shared. Diamond also services this route every 20 minutes. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. There are a number of areas of good practice in the trust, which should be encouraged. We provide healthcare in hospital and the community. This is the major ED in the area and serves the population of Dudley and surrounding areas. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. Some people told us they would like more variety. Call our main line for general inquiries. We did not speak to people as part of this follow up review. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. Follow BBC West Midlands on Facebook, Twitter and Instagram. We use this information to improve our site. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Our rating of caring was good overall. The BBC is not responsible for the content of external sites. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. 2023 Russell Medical. Staff involved patients and those close to them in decisions about their care and treatment. It is great to hear that you received excellent care and treatment in the Emergency Department. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. They didnt look to see what information had been recorded but asked what my symptoms were. there are some services which we cant rate, while some might be under appeal from the provider. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. The complaints were analysed to look at trends, for changes to be implemented. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. We found that arrangements were in place to ensure that medicines were managed safely. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. You canread more about our cookies before you choose. All the best and take care. Tell us what was good and what could be improved, say thanks or call for change Staff understood their roles and responsibilities under the Mental Capacity Act 2005. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. If you need sub-specialty input, you will then be referred to different specialties. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. Arrangements were in place for the safe handling of medicines. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Any other browser may experience partial or no support. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. The trust took immediate steps to put this right. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Staff were still not always using clinical judgement alongside NEWS scoring criteria. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. One person said, "I have had good treatment, I couldn't ask for better. People told us that they were given choices about meals and drinks so that they received things they liked. There was insufficient senior medical and specialist oversight and in reach to the department. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. Our mission is simple: Being the best because, we care. Russell Medical has been accredited by The Joint Commission since 1959. We are continuing to monitor progress against these. All rights reserved. You can search by name or top speciality. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Mill House Coffee is []. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. 1 April 2021. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such We spoke with 44 people who were using the service or their relatives. Copyright 2021 WSFA 12 News. The Trust also provides community services for adults (including sexual health) and End of Life Care. We are currently in the Yellow category for Visitor Risk Level. the service isn't performing as well as it should and we have told the service how it must improve. We found that people's complaints and comments were taken seriously and escalated when appropriate. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Tickets cost 3 and the journey takes 5 min. Patient Experience Team. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Russells Hall Hospital Some patients with suspected sepsis were not identified or managed appropriately. We were not assured that all patients allocated to wait on the corridor were safe. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. Video messages to our community from our Physicians and our Staff. Outpatient services are also provided at the Corbett and Guest hospitals. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Outpatient services are also provided at the Corbett and Guest hospitals. Wed also like to use analytics cookies. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published the service is performing badly and we've taken enforcement action against the provider of the service. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. The services are multidisciplinary and include nursing staff and allied health professionals. (01384) 456111, Provided and run by: Russian minister laughed at for Ukraine war claims. There's no need for the service to take further action. [Very happy with 'Staff attitude'] Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. We are pleased to hear that you were impressed with the care and treatment you received with us. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Click here for the news and events happening at Russell Medical. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329-7149 or toll free at 1-800-329-DOCS. Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. Dudley (Purple), High We are continuing to monitor progress against these. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Patient Experience Team, review titled My visit to A & E after an accident. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. I'm so glad we've chosen Russells Hall as our hospital to give birth in. I recently came into hospital on the day surgery unit for a SLNB and biopsy. In AMU, you will also be reviewed by therapy services if necessary. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. The Russell Legacy Project will be located on the hospital campus in Alexander City. People told us that they were happy with the care that they had received at the hospital. Information was available for people to read if they chose to. Address We are centrally The Action Heart Centre is now situated in South Block in Russells Hall Hospital. Bus operators. 6 September 2018. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published 12 July 2019. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. There were no clear criteria for patients that could be put into the fit to sit areas of the department. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. All the best with your pregnancy and take care. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. 2023 BBC. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. The trust have worked with us and have kept us informed of developments and changes. Departments did not always have effective systems for identifying risks. 28 March 2013. Published We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. The electronic tracking system did not allow for patients to be easily located within the department. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. During 19/20 there were three CQUINs for SDEC. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. All the best and take care. Published This condition related to the provision of specialist medical in reach and support into the emergency department. Care records were still not always written and managed in a way that kept patients safe. 4 years ago, I attended this unit after a visit to my gp. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. 2023 Russell Medical. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. After being discharged yesterday I had spent a month in your care We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. All the best and take care. Inadequate There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 The hospital is south We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. 111 service advised me all the information I had given them about my symptoms etc. Staff were unable to describe what fit to sit meant or any criteria for this assessment. Some improvement in patient flow through the ambulance triage assessment area were seen. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. Menu The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'.